Clinic Policies & Terms of Service
Please review our clinic policies regarding appointment scheduling, cancellations, and treatment consent.
1. Appointment Timing & Punctuality
Please arrive 10 minutes before your scheduled appointment time. If you are running late, please notify our reception team via call or WhatsApp.
2. Cancellation Notice
If you need to reschedule or cancel a session, we kindly ask for at least 3 hours prior notice so the slot can be offered to waiting patients.
3. Treatment Consent
Physical therapy involves hands-on manual techniques, electrotherapy modalities, and therapeutic exercises. Your therapist will explain each procedure before administration.